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Managing User Accounts & Preferences
Managing User Accounts & Preferences
Employee Accounts
Two-Factor Authentication
Mobile App
Account FAQs
Employee Setup & Management
View As
Employee Changes & Updates
Notifications
Hiring New Employees & Contractors
Terminating Employees
Company Permissions
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Document Folders
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Workflows
Workflow Basics
Creating & Managing Workflows for Full Access Admins
Full Access Administrators
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COVID Tracking Workflow
Standard & Custom Reporting
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Time Off & Time Tracking Reporting
Workflow Reporting
Benefit Reporting
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Time - Administrators
Time - Employees
Time Tracking FAQ
Geo-Fencing
Kiosk
Attendance & Scheduling
Time Off
Employees
FAQs
Calendar Events
Payroll
Getting Started
Payroll Processing Basics
Earnings & Deductions
Payroll Runs and Types
Managing Payroll Data
Troubleshooting and Alerts
Employees & Contractors
Payroll Tax Account Management
Payroll Sync
Giving GoCo access to payroll
State Payroll Tax Guides
Worker's Compensation
Benefits
Benefit Sync Dashboard
Admin FAQ
Enrolling in Benefits
Life Events
COBRA
Brokers
ACA Compliance
FSA / HSA / Commuter Benefits
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Performance Management
Full Access Administrators
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Slack
When I Work
vIDix Labor
Zapier
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Verified First
Greenhouse
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Lever
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E-Verify
GoCo Marketplace
Remote Integration
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Messages
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Help Center
Managing User Accounts & Preferences
Managing User Accounts & Preferences
Employee Accounts
Two-Factor Authentication
Mobile App
Account FAQs
Employee Setup & Management
View As
Employee Changes & Updates
Notifications
Hiring New Employees & Contractors
Terminating Employees
Company Permissions
Documents
Ask AI
Document Folders
Creating & Managing Documents
Tax Documents
Magic Docs FAQ
Employees
Workflows
Workflow Basics
Creating & Managing Workflows for Full Access Admins
Full Access Administrators
Employees
COVID Tracking Workflow
Standard & Custom Reporting
Payroll Reporting
Time Off & Time Tracking Reporting
Workflow Reporting
Benefit Reporting
Document Reports
Performance Review Reports
Time
Time - Administrators
Time - Employees
Time Tracking FAQ
Geo-Fencing
Kiosk
Attendance & Scheduling
Time Off
Employees
FAQs
Calendar Events
Payroll
Getting Started
Payroll Processing Basics
Earnings & Deductions
Payroll Runs and Types
Managing Payroll Data
Troubleshooting and Alerts
Employees & Contractors
Payroll Tax Account Management
Payroll Sync
Giving GoCo access to payroll
State Payroll Tax Guides
Worker's Compensation
Benefits
Benefit Sync Dashboard
Admin FAQ
Enrolling in Benefits
Life Events
COBRA
Brokers
ACA Compliance
FSA / HSA / Commuter Benefits
Employees
Performance Management
Full Access Administrators
Employees
Integrations & Marketplace
GoCo
JazzHR
Slack
When I Work
vIDix Labor
Zapier
Checkr
Verified First
Greenhouse
Workable
Build Your Own
15Five
SFTP
Lessonly
Lever
360Learning
E-Verify
GoCo Marketplace
Remote Integration
Google Drive
Workplace Tools & Collaboration
Full Access Administrators
Employees
AI Knowledge Base
Messages
Team Surveys
Spaces
Expense Management
Additional Resources
Tax Withholdings
Training Video Library
Implementation
Billing
Invoices
Managing User Accounts & Preferences
Managing Accounts, Employees, Notifications, Hiring/Onboarding/& Terminating Employees
Employee Accounts
How do I create my GoCo account?
I forgot my login details! How can I find that information?
Login FAQ
How do I view & edit information in my GoCo profile?
How do I edit Direct Deposit Information on GoCo as an Employee?
What is the Employee Home & how do I use it?
Can I filter the Team widget view on my new Home page?
How do I update Gender Identity and Preferred Pronouns on GoCo?
Can I change my language settings in GoCo?
How do I change my email notification frequency preferences?
How to Access your Different Companies as an Employee
I am no longer with my former employer: Am I able to access my GoCo account?
As a Terminated Employee, can I delete my information off GoCo?
See more
Two-Factor Authentication
2FA Change Notifications for Admins
How can I update Two-Factor Authentication for my GoCo account?
Text Message/Email vs Authenticator app - which one is better?
What Two-Factor Authentication apps can I use to generate my login code?
How do I reset Two-Factor Authentication for one of my employees as a Full Access Admin?
Two-Factor Authentication FAQ
How do I reset Two-Factor Authentication for external users?
2FA Change Notifications for Employee Accounts
See more
Mobile App
Is there a GoCo mobile app?
How do I download the Mobile App?
What can I do on the Mobile App?
Account FAQs
Account & Permissions FAQ
Basic Troubleshooting Tips for GoCo
What are the Minimum Computer Requirements to use GoCo?
What emails does GoCo send?
How can I support international employees in GoCo?
Why are the links in my emails not working?
Does GoCo support work emails or work phone numbers?
How to navigate your GoCo Inbox
Why am I seeing a Company Homepage when I log in?
What is the Activity Report in GoCo?
See more
Employee Setup & Management
How do I rehire an employee?
How to Create a Test Employee in GoCo
[Admin] How do I review my team's information?
Setting up Remote Work Locations
Setting Up and Managing Work Locations
How can I import updates to employee data?
How do I create a Custom Field?
How to add Custom Fields in Onboarding and Bulk Updates
Can employees see contact information for their colleagues?
How do I set up multiple jobs/pay rates for employees as a Full Access Admin?
See more
View As
What is GoCo's new View As feature & how does it work?
Employee Changes & Updates
Changing Employment Type: W2 vs 1099
What Are Labor Allocations, and How Do You Enable Them in GoCo?
How do I make someone an Admin?
How do I update employment information for an employee?
How do I change an employee's Company Class assignment as an Admin?
How can I update an employee's stock options?
Changing employee's email address
How do I change an employee's hire/start date?
See more
Notifications
What Inbox Notifications will Full Access Admins Receive?
What types of Inbox Notifications will employees receive?
How to customize GoCo Inbox Notifications
How to create custom automated notifications & reminders
Benefit Sync Task Notifications
Employee Status and Profile Flags - what do they mean?
See more
Hiring New Employees & Contractors
How to Allow Document Uploads for I-9 Documents During Onboarding
How do I add a newly hired employee to GoCo?
How do I add a newly hired Contractor to GoCo?
Can I remind my new hires to start onboarding?
How to send your Onboarding Invitation via Text Message
How do I resend an offer letter?
How to use the Company Onboarding Link
How to Customize your Hiring Invites
Using the Invites tab of your Teams Page
What do my employees see when onboarding?
See more
Terminating Employees
How do I Terminate an Employee or Contractor?
How to View a Terminated Record
Terminated Employees & Workflows
What do Terminated Employees see in GoCo?
