What types of Inbox Notifications will employees receive?

GoCo's handy inbox will be used to notify users of all pending tasks they have to complete. Check out this article to learn about the different types of notifications you may see.

To navigate to your Inbox, log in to GoCo and click Inbox on the panel on the left or click the bell icon on the top right corner.

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To skip ahead to a certain type of notification, use these links.


Notifications regarding Documents

  • Employee Document Reset
    • When a document is denied, this notification will be sent to the team member the document is for and can include a note from the person who denied it. (Screen Shot 2024-01-22 at 2.58.21 PM
  • Employee Document Received Copy 
    • Received when document steps are set up for you to receive a copy of the document. (⭐ Please note that this notification can be sent to any user & it is dependent on the document steps) Screen Shot 2024-01-22 at 3.02.56 PM
  • Employee Document
    • You may be asked to fill out documents electronically and if so, you will see a notification similar to the one in the screenshot below. There is a direct link that will take you to the document for your completion. 

      Screen Shot 2023-08-17 at 2.10.07 PM

    Notifications regarding Team Surveys

    • Team Survey Task
      • When a team survey has been initiated and you need to complete it.  Screen Shot 2024-01-24 at 11.42.39 AM
    • Team Survey Task Reminder
      • When a team survey has been initiated and you still need to complete itScreen Shot 2024-01-24 at 11.43.28 AM

    Notification regarding Time and Time Off

    • Time Off Request
      • When you're a time off approver and one of the team members submits a request. 
        (⭐ Please note that only Full Access Admins & Time Off Approvers will receive this notification)  Screen Shot 2024-01-24 at 11.48.03 AM
    • Time Off Cancelled 
      • When you're a time off approver and one of the team members cancels their request.(⭐ Please note that only Full Access Admins & Time Off Approvers will receive this notification) Screen Shot 2024-01-24 at 11.49.10 AM
    • Time Off Request Decision
      • Received when you've requested time off and it has been approved or denied.Screen Shot 2024-01-24 at 12.00.37 PM
    • Work Schedule Published
      • When an admin publishes a schedule and chooses to notify EEs, the team member will receive this.Screen Shot 2024-01-24 at 12.01.48 PM

    Notifications regarding Performance

    • Performance Task

      • Received when a user has a performance task assigned to them. Screen Shot 2024-01-24 at 11.36.27 AM

    Notifications regarding Messages

    • Announcements 
      • When team members receive a new announcement they will receive a notification similar to this one. Screen Shot 2024-01-24 at 11.11.21 AM

    Notifications regarding Benefits

    • Enrollment Reminders
      • When the reminder cadence is hit for benefit enrollment reminders. The default is 7, 3, 1 days. Screen Shot 2024-01-24 at 10.42.51 AM
    • Life Event Approved/Rejected
      • When you submit a life event, it needs to be approved by your admin to make changes to your benefits. If approved, this is what you will see in your inbox:

        Screen Shot 2023-08-17 at 2.13.01 PM
      • If your life event was rejected, your notification will say "rejected" rather than "approved" along with the following message:Screen Shot 2023-08-17 at 2.14.28 PM

    Notifications regarding Workflows

    • Workflow Completed
      • Your admin sets this up on Workflow settings. They can choose if the workflow starter or the EE the workflow is for will receive a notification.Screen Shot 2024-01-24 at 12.09.48 PM
    • Workflow Task 
      • When a user has a workflow task assigned to them, they will receive this notification. 

        Screen Shot 2024-01-24 at 12.13.23 PM

    Notifications regarding Feedback

    • Feedback Activity
      • Received when there is activity on your timeline. This can include notes added, praise, improvement, and 1-on-1s.

        Screen Shot 2023-08-17 at 2.17.07 PM

    Please note, that this list is not a comprehensive overview of all notifications you may receive from GoCo and that you can always review and update your individual account preferences. Check out this helpful article for more information! 

    If you have any questions, please contact your GoCo Client Success Team or email us at


    Updated 1.24.24