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Help Center
Benefits
Managing User Accounts & Preferences
Employee Accounts
Two-Factor Authentication
Mobile App
Account FAQs
Employee Setup & Management
View As
Employee Changes & Updates
Notifications
Hiring New Employees & Contractors
Terminating Employees
Company Permissions
Documents
Ask AI
Document Folders
Creating & Managing Documents
Tax Documents
Magic Docs FAQ
Employees
Workflows
Workflow Basics
Creating & Managing Workflows for Full Access Admins
Full Access Administrators
Employees
COVID Tracking Workflow
Standard & Custom Reporting
Payroll Reporting
Time Off & Time Tracking Reporting
Workflow Reporting
Benefit Reporting
Document Reports
Performance Review Reports
Time
Time - Administrators
Time - Employees
Time Tracking FAQ
Geo-Fencing
Kiosk
Attendance & Scheduling
Time Off
Employees
FAQs
Calendar Events
Payroll
Getting Started
Payroll Processing Basics
Earnings & Deductions
Payroll Runs and Types
Managing Payroll Data
Troubleshooting and Alerts
Employees & Contractors
Payroll Tax Account Management
Payroll Sync
Giving GoCo access to payroll
State Payroll Tax Guides
Worker's Compensation
Benefits
Benefit Sync Dashboard
Admin FAQ
Enrolling in Benefits
Life Events
COBRA
Brokers
ACA Compliance
FSA / HSA / Commuter Benefits
Employees
Performance Management
Full Access Administrators
Employees
Integrations & Marketplace
GoCo
JazzHR
Slack
When I Work
vIDix Labor
Zapier
Checkr
Verified First
Greenhouse
Workable
Build Your Own
15Five
SFTP
Lessonly
Lever
360Learning
E-Verify
GoCo Marketplace
Remote Integration
Google Drive
QuickBooks Online
Workplace Tools & Collaboration
Full Access Administrators
Employees
AI Knowledge Base
Messages
Team Surveys
Spaces
Expense Management
Additional Resources
Tax Withholdings
Training Video Library
Implementation
Billing
Invoices
Team Surveys
AI Knowledge Base
Benefits
Benefits, FSA/HSA/Commuter Benefits, ACA Compliance
Benefit Sync Dashboard
What is the Benefit Sync Dashboard?
What do the filters on my Benefit Sync Dashboard mean?
[Video] Benefit Processing in GoCo
Admin FAQ
How do I load prior year(s) W-2 wages?
Did GoCo remind my employee to choose their benefits?
[Admin] How do I see what plans my active and terminated employees are enrolled in?
How do I see who has completed Open Enrollment?
How do I view how my company's benefits are set up as a Full Access Admin?
[Admin] How can I review my company's benefit setup?
How to add a Custom Message to the Enrollment Banner
How does Evidence of Insurability (EOI) work on GoCo?
(Video) How to navigate the Benefit Sync Dashboard for Admins
Benefits Preview FAQ
How to Import Benefit Enrollment Data?
How do I add carrier enrollment forms to my company?
How do I use my Benefits Module in GoCo?
Understanding Shareholders and Insurance Premiums in GoCo
Preparing for Open Enrollment: Admin Checklist
Understanding Benefit Liabilities in GoCo's Payroll System
See more
Enrolling in Benefits
How do I enroll in benefits on GoCo?
Why did the Benefits Enrollment Window Close? Timing & Insights
What is considered an eligible dependent?
Why am I required to fill out Evidence of Insurability (EOI) during enrollment?
How do I reopen my Benefit Enrollments?
Can my employees see the Open Enrollment banner on their profile?
How to Add or Update Beneficiaries in GoCo
See more
Life Events
All you need to know about Life Events!
How do I remove a dependent from my benefits?
Life Event Approval for FAA
Understanding the QLE (Qualifying Life Event) Process
Adding a Dependent due to a Court Order
See more
COBRA
How does GoCo process COBRA?
How to Process COBRA notifications?
COBRA Notifications Breakdown
Brokers
What is the All Clients Dashboard & how do I use it?
Ben-Admin First Experience
How to Create Custom Benefits
What Partner Level Benefit Reports can I pull?
How to use the Pre-Enrollment Landing Page in Benefit Administration
See more
ACA Compliance
When is my company considered an Applicable Large Employer (ALE)?
What are the ACA safe harbors?
When does my company need to track ACA compliance?
How does ACA Compliance work on GoCo?
Limited Non-Assessment Periods
Understanding Measurement, Stability and Admin periods
ACA: Compliance Status
ACA: Coverage Changes
Uploading hourly data for ACA compliance
ACA: Future Coverage
A Payroll Manager’s Guide to the Affordable Care Act (ACA)
See more
FSA / HSA / Commuter Benefits
Why is my Accrue FSA / HSA / Commuter Benefits card not working?
Why is my Clarity FSA / HSA / Commuter Benefits card not working?
Why didn't I get my FSA / HSA / Commuter Benefits Card?
When do Commuter benefit changes in GoCo become effective?
What is a Section 125 plan?
What are the different types of FSAs available?
What's an FSA?
Should I contribute towards an HSA / Limited Purpose FSA or a Healthcare FSA?
How is money taken out of my bank account for HSA / FSA / Commuter Benefits?
How does my FSA/HSA enrollment get to Accrue?
How does Clarity fund my Employee's Accounts?
How do I set-up HSA/FSA with Accrue?
How do I enroll or make changes to my FSA/HSA on GoCo?
Filing Claims for FSA, HSA, and Other Spending Accounts
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Employees
How to View Benefits as an Employee
