Two-Factor Authentication
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      2. Managing User Accounts, Permissions, & Preferences
      3. Two-Factor Authentication

      How do I reset Two-Factor Authentication for one of my employees as a Full Access Admin?

      If your employee has lost access to their linked Two-Factor device (ex: lost their phone), you can reset the Two-Factor Authentication for their account allowing them to log in (see this article for external users).

      To reset Two-Factor:

      1. Go to the Employee's Profile
        Screen Shot 2023-05-26 at 3.37.27 PM
      2. On the Actions Menu, click Reset Two-FactorScreen Shot 2023-05-26 at 3.40.13 PM
      3. Confirm that you want to reset Two-Factor for the employee.Screen Shot 2023-05-26 at 3.42.33 PM

      After resetting the employee's Two-Factor, they'll be able to log in to GoCo using just their password or a Single Sign On method (Google, Slack login, etc.)

      For more information, please contact us at help@goco.io. 💚