Admin FAQ

How to add a Custom Message for Enrollees

GoCo's feature allows companies to create a personalized banner message for team members during benefits enrollment, communicating important information and showing care for their needs.

📌 To create a personalized message for your team members, kindly contact your client success team or email us at help@goco.io to activate this feature.

Want to see what you can personalize for your team members during benefits enrollment? Take a peek at the simple steps below to get an idea of what you can customize.

    • Go to Benefits  > Settings > Enrollment Instructions
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  • Two options will be given to either add a custom message or to opt out of the feature. 
  • The    icon is for customizing different icons to the Workflow template
  • When customizing your message you can use the different features you see on the toolbar like adding links or emojis. 
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  • Once you're done creating your custom message. Click Save.

Employee view


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If you have any further questions or need assistance, don't hesitate to reach out to us at help@goco.io. We're here to help you. 💚