What emails does GoCo send?

GoCo will send the following emails based on certain events around HR, Benefits, Payroll, and more.

⚠️ Please Note: This list may not be 100% comprehensive.

Onboarding Invite Email

Sent when hiring a new employee/contractor.

You can decide whether to send or not send this email during hiring.

Time Off Request

Sent to a manager when a team member submits a time off request.

Incomplete Task Notification

Sent anyone with a GoCo account who has incomplete task notifications.
The frequency can be customized by the user, check out this article for step by step guide. 

Benefit Eligibility Alert

Send to a team member after they've finished onboarding and are eligible to enroll in benefits.

Benefit Enrollment Alert

Sent to team members who have only 7, 3, and 1 days left to enroll in benefits.

Benefit Missed Enrollment

Sent to all Full-Access HR Admins the day after an employee fails to select benefits during an enrollment period.

Billing Emails

Sent to the billing contact set for the company. This email can be configured by going to Company / Company Billing / Billing Info and editing Billing Contact Email.

GoCo will send billing emails for:

• Invoices
• Subscription renewal reminders
• Payment info required
• Expiring or invalid payment info
• Payment failures

If you have any questions, contact us at help@goco.io or reach out to your GoCo Client Success Team! 💚