Troubleshooting
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      2. Embedded Payroll with Execupay
      3. Troubleshooting

      I need to edit something during payroll using Execupay, where do I go?

      Here is a cheat sheet for all adjustments you might want to make before or during payroll processing.

      One-off changes (to show up on the current payroll you are processing)

      Earnings/Deductions

      • After you click "Start Pay-run", you'll be taken to a grid of all employees. Please find the employee you'd like to make a one-off change for. A sidebar will pop up allowing you to add in earnings/non-native deductions from the drop-down menu. You will also be able to override the amounts that are in there.
        Screen Shot 2023-09-05 at 12.12.11 AM
      Examples of one-off earnings: bonus, commissions, tips cash, overtime, other pay etc and you can customize these categories at any time!
      There should not be a need to make updates to deductions for the benefits stored in GoCo (health, dental, vision, life, etc.). GoCo should automatically recognize life events and catch-up deductions and should prompt you about these. If another scenario comes up, please get in touch with your CSM. 
      ⚠️ Please remember making changes in this module will not carry over into the next period, this is a one-off change.
      Don't see a category for the type of earning/deduction you need? Email us at help@goco.io

      Recurring changes (to show up on every payroll)

      Earnings

      • GoCo has an Execupay card that is on each employee's profile.  If you want to create/adjust a recurring earning, you can do so by clicking "Make Changes" and going through the wizard.
      • Examples of recurring earnings could be a bonus, car stipend, cell phone stipend, etc. 
      • Please remember that making changes in this module will carry the earnings into every pay period.
      Screen Shot 2023-09-05 at 12.14.08 AM

      Benefit Deductions

      • If the deduction is stored in GoCo (health, dental, vision, life, etc.), you should not need to change the standard, ongoing deduction. If you have a life event, the deduction will automatically update. If you have another scenario, please email us a help@goco.io
      • If the deduction is not stored in GoCo, follow this article for guidance.

          If you have any other questions please email us at help@goco.io!