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Help Center

Account & Permissions

Account & Permissions

How to Create Quick Links

How to create an Announcement?

Employee Accounts

Can I filter the Team widget view on my new Home page?

What is the Employee Home & how do I use it?

How do I create my GoCo account?

How do I view & edit information in my GoCo profile?

How to Access your Different Companies as an Employee

How do I edit Direct Deposit Information on GoCo as an Employee?

How do I update Gender Identity and Preferred Pronouns on GoCo?

How do I change my email notification preferences?

Can I change my language settings in GoCo?

I forgot my login details! How can I find that information?

I am no longer with my former employer: Am I able to access my GoCo account?

Login FAQ

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Advanced Permissions

How to Assign Permissions

Team vs. Company Access Permissions

Custom Roles vs User Level Permissions vs Standard Roles

How can I customize termination permissions?

Common Permission Scenarios

Company Access Permissions

Team Access Permissions

Team Profile Permissions

Using Permissions to Grant and Revoke Access to Employee Personal Information

What should you consider Sensitive Information?

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Two-Factor Authentication

What is Two-Factor Authentication?

How can I add or update Two-Factor Authentication for my GoCo account?

How do I require Two-Factor login for my team members?

Text Message vs Authenticator app - which one is better?

What Two-Factor Authentication apps can I use to generate my login code?

How do I reset the Two-Factor Authentication for one of my employees as a Full Access Admin?

Two-Factor Authentication FAQ

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Mobile App

Is there a GoCo mobile app?

How do I download the Mobile App?

What can I do on the Mobile App?

Account & Permissions FAQs

Account & Permissions FAQ

Basic Troubleshooting Tips for GoCo

What emails does GoCo send?

What are the minimum computer requirements to use GoCo?

How can I support international employees in GoCo?

Why are the links in my emails not working?

Does GoCo support work emails or work phone numbers?

How to navigate your GoCo Inbox

Why am I seeing a Company Homepage when I log in?

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View As

What is GoCo's new View As feature & how does it work?