Help Center

Back to home

Help Center

Account & Permissions

Account & Permissions

Why are the links in my emails not working?

What are the minimum computer requirements to use GoCo?

[Admin] How do I support international employees in GoCo?

How do I access my GoCo account?

Basic Troubleshooting Tips

Does GoCo support work emails or work phone numbers?

How do I change my email notification preferences?

How do I delete my company account?

How do I update Gender Identity and Preferred Pronouns on GoCo?

How do I update/view my information in GoCo?

I forgot my login details! How can I find that information?

Why can't I login to GoCo?

What emails does GoCo send?

Advanced Permissions

How can I customize termination permissions?

Common Permission Scenarios

Company Access Permissions

Custom Roles vs User Level Permissions vs Standard Roles

How to assign permissions

Team Access Permissions

Team Profile Permissions

Team vs. Company Access Permissions

Using Permissions to Grant and Revoke Access to Employee Personal Information

What should you consider Sensitive Information

See more

Two-Factor Authentication

What is Two-Factor Authentication?

How can I add Two-Factor Authentication for my GoCo account?

How do I require Two-Factor login for my team members?

Text Message vs Authenticator app - which one is better?

What Two-Factor Authentication apps can I use to generate my login code?

[Admin] How do I reset the Two-Factor Authentication for one of my employees?

See more

Mobile App

Is there a GoCo mobile app?

How Do I Download the Mobile App?

What can I do on the Mobile App?

Marketplace

How do I use GoCo Marketplace?