Payroll Processing Basics
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How to Re-open Payroll for Admins

When completing payroll as an Admin, you may find that certain situations require you to re-open a payroll cycle. Check out this article for common reasons & a guide on how to do this.

Payroll Admins may have a variety of different reasons why they may need to re-open a payroll cycle, for example - 

  1. Errors or Corrections: If there were mistakes in calculating wages, deductions, or taxes, re-opening the payroll cycle allows the administrator to make corrections before finalizing payments.

  2. Late Submissions: Sometimes, employee timecards or attendance records are submitted late, which delays the payroll processing. Re-opening the cycle accommodates these late submissions.

  3. Adjustments: Employees might have requested adjustments to their pay or benefits after the initial payroll run. Re-opening the cycle allows these adjustments to be processed.

  4. Audits or Reviews: Sometimes, payroll processes are audited, or there's a need for a detailed review of payroll records. Re-opening the cycle helps in addressing audit findings or ensuring accuracy before audits.

  5. Employee Disputes: If there are disputes or discrepancies raised by employees regarding their pay, re-opening the payroll cycle allows for investigation and resolution of these issues.

And more! Whatever your situation may be, re-opening a payroll cycle is easy! First navigate to your "Payroll" app, either from your Company Homepage or from your navigation tabs on the left side of your screen.

Screenshot 2024-07-05 at 9.35.48 AM

Screenshot 2024-07-05 at 9.38.54 AMNext, locate the payroll cycle you want to reopen & hit the ellipses button next to it to display the option to "Correct Payroll" & click it.

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A pop out window will appear confirming that you wish to correct this payroll, hit the blue confirmation button.

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A new window will appear with your re-opened payroll cycle. Now you're free to make adjustments and complete your payroll run as normal.  Screenshot 2024-07-05 at 10.11.45 AM

If you have any additional questions, please reach out to the GoCo team at help@goco.io 💚