Alabama: How to Manage Your Employer Payroll Tax Accounts

This guide provides essential information on registering, managing, and troubleshooting both State Income Tax (SIT) and State Unemployment Insurance (SUI) accounts in Alabama.

State: Alabama (AL)

SIT (State Income Tax)

Portal Link: Alabama Department of Revenue Portal

• Filing Frequency: Monthly/Quarterly
• New Employer Rate: Not Applicable (N/A)
• ID # Format:
  • R999999999
  • 0000999999
• Phone #: (334) 242-1300
• New Registration Estimated Processing Time: 3-5 business days
• Delivery Method: Mail

SUI (State Unemployment Insurance) 

Portal Link: Alabama Department of Labor

• Filing Frequency: Quarterly
• New Employer Rate: 2.70%
• ID # Format: 9999999999
• Phone #: (334) 954-4701
• New Registration Estimated Processing Time: Immediate
• Delivery Method: Online

Registration Process

SIT Registration

• Registration Link: My Alabama Taxes (MAT) Portal

SUI Registration

• Registration Link: Alabama Department of Labor

Power of Attorney (POA)

• SIT POA Required: Yes, managed through My Alabama Taxes (MAT) system.
• SUI POA Required: Yes, form available through Alabama Forms: POA

Third-Party Administrator (TPA)

• TPA Required for SIT: Yes, managed through My Alabama Taxes (MAT).
• TPA Required for SUI: Yes, follow process below: 

The Alabama Department of Labor (DOL) requires you to submit a notarized Power of Attorney (POA) form. You must do this before GoCo Embedded Payroll can file and pay your Alabama unemployment taxes. 

Notarize the pre-filled POA form in Payroll Provider by following these steps: 

1. Click Taxes & compliance and select Tax setup.  
2. Scroll to “Alabama Tax Setup” and click Manage Taxes. 
3. Select the blue Edit pen next to “Submit DOL POA Form”. 
4. Click on the pre-filled Power of Attorney (POA) form. 
5. Print the pre-filled Power of Attorney (POA) form. 
6. Complete the pre-filled form by: 
   • Only  marking the “Tax (Limited)” box. 
   • Entering your signatory's printed name on the line that says: "...the said_____________ has caused this instrument to...." 
   • In the signature date lines: 
     • Enter first the day of the month; 
     • Then the month; 
     • Then the year of the signature.  
   • Have your authorized signatory sign in the presence of a notary. They should sign on the “Duly Qualified Officer” line.  
     • Your signatory must include their valid title on the “Title” line. Valid titles include: 
     • Owner 
     • Officer 
     • Partner 
     • President 
     • Vice president 
   • The notary should place their notary seal in the designated space.  
     • The notary should sign on the “Notary Public” line.
7. After notarizing the POA: 

• Fax it to the Alabama DOL at (334) 956-7496.  

If you have questions about completing the form, call the agency at (334) 954-4741 or (800) 548-2546 or you can reach out to GoCo Support. 

Recovery Process

SIT Recovery

• Account Recovery Guide: For issues accessing your account, first try Forgot password
  If this does not resolve your access issues reach out to the contact number below. 
• Contact Information: Call (334) 887-9549 for assistance.

SUI Recovery

• Account Recovery:
  If you are having problems remembering your login account information!
  
  Please try the "I forgot my password" link . (You need a valid email address on your account for this option.)
  If the password link is not an option:
  email: eGov@labor.alabama.gov
  call: (334) 954-4701  hours 8:00 am - 5:00 pm
• Contact Information: For further assistance, access the Alabama Department of Labor portal.

6. Update Company Information

SIT Updates

To update your company’s information (name, address, phone number, etc.), log in to the My Alabama Taxes (MAT) portal:

• Portal: My Alabama Taxes (MAT)

SUI Updates

To update your company details, log into the Alabama Department of Labor's E-gov system, scroll down to Employer Registration/Account Status, and follow the prompts.

Information updated as of Oct 01, 2024

For any additional questions, please reach out to us at support@goco.io 💚