Magic Docs FAQ

How does GoCo scan for malicious content in my uploaded files?

To ensure the security of your data, GoCo will scan all files you uploaded for viruses and malicious content.

GoCo will determine if a file is malicious if it contains one of the following:

Malware & Viruses

Malware and Viruses are defined by their malicious intent, acting against the expectations of the computer user.  Example: a program designed to steal your credit card information.

NSFW Images

NSFW stands for "not safe for work" and typically contains adult, offensive or otherwise inappropriate images.

How can I fix my rejected file?

  • Scan your file for viruses, and remove all infected content using the recommendation of your virus scanner.
  • Remove all NSFW content

If you feel your file was incorrectly rejected, please contact GoCo support at help@goco.io.