Clarity needs confirmation every pay period to ensure funding matching deductions exactly.
During your account set-up you chose one of the following options:
- Auto-post: Clarity will use the payroll schedule within their system to determine contributions. This is not available if you have an HSA.
- Submit a payroll deductions report after each payday to Clarity.These emails go to processing@claritybenefitsolutions.com.
- Use Clarity's platform and verify contributions.
If you don't remember which option you chose, you can as your Client Success Manager and they'll be able to help.