Why aren't time off requests going to an employee's assigned manager?

If you've assigned managers to all of your employees and you as the admin are still required to approve time off requests, it's likely that the assigned manager(s) hasn't created their GoCo account. Until a manager creates their GoCo account all requests will be sent to the company admin(s) for approval.

Once, your managers create their account, they will be responsible for all future time off requests submitted.

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