Time Off FAQ

Why aren't time off requests going to an employee's assigned manager?

 

If you've assigned managers to all of your employees but you, as the admin, are still required to approve time off requests, it likely means the assigned manager(s) haven’t created their GoCo account. Until they do, all requests will continue to be sent to the company admin(s) for approval.

Once the assigned managers create their accounts, they will automatically take over the responsibility for approving all future time off requests submitted by their direct reports.


Indirect managers will also receive notifications for time off requests submitted by employees under their team hierarchy.

Example:

  • Sally requests time off.
  • Sally’s direct manager is Tom.
  • Tom’s manager is Betty.

Both Tom and Betty will receive a GoCo inbox notification about Sally’s time off request. It may be possible that Betty approved Sally's time off request before Tom was able to view the request. 

If you have more questions, contact support@goco.io.💚