Payroll Sync
      Back to home
      1. Help Center
      2. Payroll
      3. Payroll Sync

      When to Add or Remove Employees from Payroll Sync

      This guide provides a quick overview of when employees should be added to or removed from payroll when using the Payroll Sync Dashboard.

      Overview

      This information can be found in the Payroll Sync Dashboard settings. If you need assistance updating these settings, please contact support@goco.io

      New Hires: When to Add a New Employee to Payroll 

      Instructions for Auto Payroll Sync Clients

      • Option 1: Sync Immediately

        • New hires who have completed onboarding will be pulled once a day in the morning for syncing.

        • If a new hire completes onboarding after the morning pull, they will be included in the next day’s sync.

        • Clarification: “Immediately” refers to the once-a-day sync process, not real-time syncing throughout the day.

      • Option 2: Sync Before the First Pay Date (Based on Pay Schedule)

        • New hires are synced only after their respective work period has been generated to ensure their first paycheck is accurately included in payroll.

      • Important Notes:
        • Do not email the payroll team and request for an additional sync. If it past the sync deadline, you will need to add the new hire yourself in your payroll platform. Our team will verify the info entered when reviewing the next day.
        • New hire information is the only exception that can be synced outside of scheduled syncs based on specific settings.
        • If a new hire needs to be added after the daily sync, admins can either handle the addition internally or wait for the next day’s sync for GoCo to process it.

      Instructions for all Payroll Sync Dashboard Users

      • Option 1: Sync Immediately
        • New hires who have completed their onboarding will reflect on the Payroll Sync Dashboard immediately. This may be a pay period before their start date.

      • Option 2: Sync Before the First Pay Date (Based on Pay Schedule)

        • New hires will appear on the Payroll Sync Dashboard once their respective work period has been generated.

      💡Tip: When adding new-hires, we can set different options based on employment designations.

      Terminations: When to Remove an Employee from Payroll

      • Option 1: Terminate the Pay Period After the Termination Date
        This option is common for groups who pay terms on the regularly scheduled pay run. 

        • This option allows the employee’s final paycheck to be processed.

        • GoCo does not handle final paycheck calculations.

        • The Payroll Sync Dashboard will indicate not to terminate the employee yet and will trigger a task when it’s time to proceed.

      • Option 2: Terminate in the Same Pay Period as the Termination Date
        This option is common for groups who pay terms immediately or on an off-cycle shortly after the termination is processed. 

        • This option skips the final paycheck period.

      • Important Notes for Auto Payroll Sync Clients:

        • Terminations are only processed during the scheduled payroll sync.

        • If a termination needs to occur outside of the scheduled sync, admins must handle it internally.

      If you have additional questions please reach out to our support team. 💚