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How do I restart the Hiring Workflow for an employee?

Did you forget to add documents to your new employee’s hiring workflow? How about needing to add a new or revised Offer Letter? Read more to learn the steps in resetting your Hiring Workflow!

  1. Once logged into GoCo. Click on Teams from the left menu. Now navigate to the employee profile you wish to make changes to.


  2. Click the “Actions” button located next to the employee's name. Next "Reset to Incomplete".


  3. From here, you can select the option to “Set to Incomplete”.

    ⚠️ Note: During this step, please note that the employee will need to restart a new onboarding process, re-select benefits (if applicable), and will not have access to any company information, until their new Hiring Workflow is complete.

  4. Once you click “Set to Incomplete” you will be pushed over to the ‘Team Directory’ Page,  where you will see the employee account status as “Incomplete”.


  5. From there, simply click on the incomplete employee's profile, and "Continue Hiring" as you normally would!


    ⚠️ Note: providing a start date will be required to complete your changes. 
  6. You will be brought to the hiring steps after clicking on the “Continue Hiring” button.  If you need to make any adjustments/edits to specific steps in the Hiring Workflow, select the “View Workflow” button at the top right of the page. 
  7. From here you can click “Start” on any of the Hiring Steps and make your edits where it's needed!
  8. When you're done making all of your changes click "Start" on the Review section to finalize.
If you have any questions, reach out to us via email at help@goco.io