1. Help Center
  2. Account & Permissions

Does GoCo support work emails or work phone numbers?

On your employee profile you can edit your personal email (used to login to GoCo) and add your work email and phone number at any time!

Just click Edit on the Contact Information section of your profile (under your Personal Information):

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You can make your personal email and phone number visible to coworkers on the GoCo directory by checking the box under each item.

If you add a work email and phone number, those will automatically be visible to coworkers. Please also note that all GoCo communications will still be sent to personal emails - not work emails.

Note: your personal email will remain your login to GoCo, even if you add a work email. If you ever make changes to it, your login information will change:

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Additional Questions you may have:

  • What is the purpose of adding my work email/phone number to GoCo?

By adding this to the system your teammates can have that contact information, and the administrators at your group can report on this.

  • Will GoCo ever email my work email?

No - all notifications go to your personal email. This is not a setting you can change. If you really want to, you can add your work email to the personal email slot and make this visible to employees. However, if you ever need to reset your password while away from the office (during open enrollment or after termination) you may want to have a true personal email there.

  • Is it required to add my work email?

No - this is optional!

Please email help@goco.io with any questions!