Two-Factor Authentication
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      3. Two-Factor Authentication

      [Admin] How do I reset the Two-Factor Authentication for one of my employees?

      If your employee has lost access to their linked Two-Factor device (ex: lost their phone), you can reset the Two-Factor Authentication for their account allowing them to login.

      To reset Two-Factor:

      1. Go to the Employee's Profile
      2. On the Actions Menu, click Reset Two-Factor
      3. Confirm that you want to reset Two-Factor for the employee.

      After resetting the employee's Two-Factor, they'll be able to login to GoCo using just their password or a Single Sign On method (Google, Slack login etc.)

       

      For more information, please contact us at help@goco.io.