Typically changes made in GoCo will sync within a matter of minutes. If your change in GoCo was not synced with When I Work, there are a few things to check to make sure it's working properly:
1. Make sure the team member is synced with When I Work. Go to the team member's profile in GoCo and check the When I Work card and make sure it shows as "Synced".
2. Make sure your team member has a hire date. Go to the team member's profile in GoCo and check the hire date field under the Employment & Compensation card. If it's missing, fill it in and save.
If you've checked both of the above and your changes are still not syncing, please contact us for support.