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Introduction to Ameriflex

What is Ameriflex?

Ameriflex is our preferred partner specializing in COBRA administration and flex spending accounts.

How Does Ameriflex work with GoCo?

Once your Ameriflex account is set up, GoCo becomes the single source of truth for your Flex and terminated employee data. All ongoing changes should be made in GoCo, which will then sync the data to Ameriflex. For clients transitioning from a different platform, your GoCo implementation team will provide a transfer process, including a detailed timeline and best practices for a smooth transition.

Setup Overview for Ameriflex and GoCo


What does goCo handle?

  • Daily Data Syncs: GoCo provides daily EDI feeds to Ameriflex, ensuring your employee data is always up-to-date.
  • Ongoing Employee Management: All employee changes and terminations are managed within GoCo.

  • Technical Support: We handle all EDI maintenance and support.

  • Setup Guidance: We assist you with acquiring the necessary documentation to set up your new Flex or COBRA platforms.

What does Ameriflex handle?

  • Guide you through implementing and setting up the flex and COBRA platform
  • Ameriflex will handle ongoing support in their platform 
  • Review and ensure data validation for the platform

What do Admins handle?

  • Platform Setup: Complete initial setup tasks in the Ameriflex portal, including signing agreements and adding bank account information.

  • Employee Enrollment: Ensure all team members are enrolled in the correct Flex plans (FSA, HSA, etc.) within GoCo.

  • Data Transfer: Work with your previous vendor to transfer employee data and account balances:

    • For Flex: Transfer FSA & DCA balances from previous cards.

    • For COBRA: Transfer all eligible plans and active participants.



Tips for a Smooth Transition:

To ensure a smooth transition from your previous platform, have the following documents ready for Ameriflex:

  • Plan rates for COBRA plans: These can often be provided by your broker contact, they should have these on hand and available to send over. 
  • COBRA Remittance Report: A report from your previous COBRA vendor listing all current enrollees and their plan information
  • Account Runout Report: The final report from your old Flex vendor detailing employee FSA & DCA account balances. This is crucial for ensuring a correct transfer
  • Enrollment Reports for Flex Accounts. This report will let you know everyone's current enrollments to ensure they get their new cards issues from Ameriflex!

Ameriflex also has the following help articles to guide you through how to navigate their platform:

https://myameriflex.crunch.help/en/new-cobra-platform/cobra-quick-start-reference-guide



Reach out to support@goco.io if you need further assistance!