How do I support international employees in GoCo?

GoCo now supports International Work Locations! Here is everything you need to know about adding an international location to your GoCo Company and how it can effect your employees.

Adding an International Work Location:

  1. From your company page, you will notice a Locations & Departments module located in the bottom left hand side of the page. Click on the Manage button. 
  2. A list of any existing locations will be displayed. To add a new location, click on the +Add Work Location button located below the list. Note: To edit an existing Location, click on the more options icon (Three Dots) located to the far right.
  3. A pop up window will appear that will allow you to input the location address. Click Update to save changes. 
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4. All Done. Easy as riding a bike!

Employees & International Work Locations:

Adding a new employee that works internationally is almost identical to hiring a regular employee. Here are the few exceptions:

1. Work Location: You will need to already have an international work location setup in GoCo (see above on how to add this). During the new hire wizard, select the international work location that applies to the employee.

2. US Specific Forms: After assigning an employee to an international location, GoCo will automatically exclude W-4, I-9, State Withholding forms from being assigned to the employee. If you need to send these to the employees, you will have to manually add them either through the new hire wizard or through the employees profile directly.

3. Employee On-boarding: When the employee is asked to onboard with GoCo, everything will look and feel the same with the exception of their SSN or Tax ID number. Employees assigned to international locations will now have the option to check off a box ("I don't have an SSN") that allows them to bypass this step.

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If you have an existing employee that you need to update to an international location, it is going to be the same as if you were simply updating their work location!

We hope this helps with most of your questions regarding international work locations. As always, please contact help@goco.io if you have any additional questions we can answer!