If GoCo is syncing your payroll that means we are transferring employee changes over to your payroll system. Here is a guide for what does and does not get synced over by our team.
This list applies to all major payroll providers. If you have an integration with ADP Workforce or Paylocity, this process may vary slightly. See the article on integrations here.
Items we always sync:
- Demographic changes
- Address updates
- SSN updates
- Email updates
- Phone number updates
- Benefit deductions that are in GoCo*
- New hires enrolling in benefits for the first time
- Deduction changes due to a life event (ex: adding or dropping a dependent)
- Changes to a Flexible Spending Account or Health Savings Account made on GoCo
- *NOTE: if the deductions are not in GoCo on the employee's profile, we can't be responsible for getting those in payroll. They must be handled offline.
- Salary changes
- Direct Deposit updates
- Tax withholding updates
- Deduction changes due to a Renewal
- Employment updates
Items we never sync:
- PTO balances or requests
- Hours worked / timeclock -- this information is not collected in GoCo
- Benefits that are not in GoCo
- Custom fields
- Multiple pay rates
- Multiple positions
- Final Paychecks
- We will remove the employee from payroll after the final check has been run, but we will not calculate the final paycheck based on hours worked, etc.
Even if GoCo is syncing your payroll, you can still view the Payroll Dashboard and review the items we are syncing over. To do that, go to the Payroll Sync tab on the left side menu or on the Company Page:
Please contact firstname.lastname@example.org with any questions on your payroll!