Understanding Embedded Payroll Statuses

When processing payroll, our embedded payroll partner, Gusto, uses a series of statuses to track payroll stages. Each status has specific timing and actions that impact payments, adjustments, and bank transactions. Here’s a guide to each payroll status and what actions you can take at each stage.

Payroll Overview

Status	Description	Actions Available	Impact on Payments & Bank Transactions
Unprocessed	Default state when payroll is created but not submitted.	Adjust employee payroll info; save & return later	No bank transactions initiated. No payments or debits are made.
Submitted	Payroll submitted by the admin, initiating processing (bank transactions pending).	Cancel before 4 PM CST if needed	No bank transactions yet, but processing is underway.
Cancelled	Canceled payroll submission. Must cancel before 4 PM CST on submission day to avoid any transactions.	If you intent to pay your employees still, re-submit. Otherwise, you can archive the pay run.	No impact on payments; payroll is halted with no transactions.
Pending	Bank transactions initiated. After this, a reversal request is needed for changes.	Contact support for reversals	Funds are pulled from the company account; payroll is non-reversible.
Processed	Final stage: Payroll is completed, and all bank transactions have cleared.	None	Employees are paid; deposits may vary by bank.

Common Questions

What should I do if the status seems incorrect?
- Contact embeddedpayroll@goco.io with any concerns about status changes, especially if funds have not been debited or payroll appears delayed.
How does each status impact my company’s bank account?
- Pending Status: Bank transactions initiate, debiting the company account.
- Processed Status: All transactions have cleared, meaning employee payments have been completed.
When will employees receive their deposits?
- Direct deposits typically reflect on the morning of the pay date, but exact timing may vary based on each employee’s bank.

If you need further assistance, please reach out to GoCo's support team. 💚

Happy Pay-Day! 💰