Looking for a guide on GoCo's embedded payroll statuses? Keep reading to find out more!
When processing payroll using our embedded payroll partner, Gusto, you will notice that our system will place the payroll into a "status" on the backend. These statuses have different timing implications when it comes to debiting or adjusting payrolls, so knowing the difference between each stage is important.
- Unprocessed: This is the default state when payroll is created, meaning that the admin has initiated the run payroll flow but has not yet submitted payroll. No debits, payments, or reporting has taken place. Admins can add & adjust employee payroll info and save & return later if needed.
- Submitted: This state follows "Unprocessed" & will appear when the admin has submitted by clicking "Run Payroll". This means that payroll details have been processed, but bank transitions have not been initiated. Bank transactions are triggered every business day at 4 PM PST.
- Cancelled: If for any reason, you need to cancel a "submitted" payroll, so long as you do so before 4 PM PST on the date of submission, you will not have any bank transaction or reporting implications. If you fail to do so before this time, the payroll will be debited and move into "pending" status.
- Pending: This state follows "Submitted" & will appear at 4 PM PST on the payroll submissions deadline. If payroll is submitted after 3:30 PM PST on the payroll submission deadline, it will be delayed 1 business day. This status means that the bank transactions associated with this run have been initiated.
- Once a payroll has reached the "pending status" it cannot be canceled. At this stage, a payroll reversal will be necessary. To do this, please reach out to us at embeddedpayroll@goco.io
- Once a payroll has reached the "pending status" it cannot be canceled. At this stage, a payroll reversal will be necessary. To do this, please reach out to us at embeddedpayroll@goco.io
- Processed: This state follows "Pending" and will appear once all bank transactions have cleared and the payroll run was successful aka all of your employees have been "paid". This is the final payroll status. Direct deposits are typically paid to the employee's bank account early on the morning of the pay date, however, this varies depending on each employee's bank. Please wait up to 24 hours for the deposits to be reflected.
If you have any additional questions, please reach out to support@goco.io.
Happy Pay-Day! 💰
Updated 5.8.24