GoCo supports the major browsers available online today, so long as they are being actively supported by their companies. This means that Microsoft's Internet Explorer series is no longer supported by GoCo, as it is no longer supported by Microsoft.
Other browsers you may use are:
GoCo has a great article for password resets, but in case you have not received an email, here are some further tips!
Simple but effective!
The very first time you visit any page on the internet, your browser downloads the site logo and other items into the cache and then displays it as part of the page you’re viewing. For each additional page you visit, as long as the same logo is displayed, it doesn’t need to be downloaded again — it’s already on your hard disk.
That's really all there is to it- it's a way for a website to speed things up for you. It's usually not an issue, and transparent to you...but once in a while, it may break.
Below are instructions on how to clear your cache for all of GoCo's supported browsers (You will find a list of those further down this article).
Click on the Safari tab at the top right of your screen and choose Preferences from the dropdown menu.
Click the Advanced tab of the menu that pops up.
At the end of the tab, select the " Show Develop menu in menu bar" box and close the Preferences menu.
Click the Develop tab from the Safari menu at the top of the page.
Click Empty Caches from the dropdown menu.
Click on the 3-lined Hub button in the top right corner.
Next click on the clock-shaped History button.
Here you will be able to view your browsing history.
If you click on Clear History and then on Show more, you will be able to delete and clear your browsing History, Cookies, Data, Temporary Internet Files, Cache, etc.
If you find GoCo to be running slower than you expect, your internet speed may be the issue. There are several resources online that allow you to run a speedtest to see what your device is running at currently.
We hope these tips have helped you resolve your issue, but if not please reach out to us at firstname.lastname@example.org.